We can provide long and short-term care and support for students. Our minimum service period is one month (4 weeks). Our fees have been structured to allow us to provide quality care at the lowest possible cost. We have a number of payment options to assist parents.
Use this calculator if you already know how many months of service you will require.
Use this calculator if you wish us to calculate the number of months service you will require, based on the age of the student and the course commencement date.
In the event the student visa is rejected or application is withdrawn, ISA will refund the total amount received as payment, less an administration processing fee of $350 (AUD) and any banking fee. In the circumstance where a course is deferred or arrival delayed and the student is 18 at the time of arrival all fees received will be refunded less an administration processing fee of $350 (AUD) and any banking fee. If a parent is granted a guardian visa or permanent visa and the education provider approves of the change of welfare arrangements, ISA will refund the balance of any unused fees, less an administration processing fee of $350 (AUD). In the event a student arrives in Australia then withdraws or cancels their enrolment with the Education Provider or returns home, for whatever reason, any guardian fees paid are non-refundable. If there is breach of any law or immigration regulation resulting in the student visa being cancelled or the student returning home, no refund will be given. No refunds will be given if a student arrives and the parents/agent or education provider change welfare arrangements. All requests for refunds will incur a $350 (AUD) processing fee and any banking fee.
Requests for refunds must be made by the parent direct to ISA.
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